Appointments to our Cancer Treatment Center must begin as a physician referral, with all of our new patients scheduled through the Cancer and Hematology Centers of West Michigan (CHCWM) offices in Grand Rapids .

Making an appointment is as simple as picking up the phone and calling CHCWM at (616) 954-9800. Our services are available to all who seek them. We also welcome the opportunity to provide second opinions.

We know how stressful initial diagnosis is, and we strive to keep waiting time for an appointment to a minimum. Be assured that our exceptional physicians will do their very best to help you.

We accept most insurance carriers, and our staff will work with you before you come in for your appointment to ensure that you will have the coverage you need. We all try to help eliminate the worry, so you can concentrate on getting well.

We strive to keep waiting times to a minimum, but please realize that delays can occur due to unforeseen patient needs and possible emergencies.

We ask that you always:

• Bring your insurance cards.
• Let us know whenever you change your address, telephone number, employment, marital status or insurance.
• Bring a list of all medications that you are currently taking (including over-the-counter remedies, vitamins and herbal supplements.)
• Write down any questions or concerns that you may have to discuss with your physician.
• If you wish, bring someone with you to help listen to your physician's comments and responses to your questions.
• Make your next appointment every time you visit the clinic. This includes lab and treatment appointments.

We understand that emergencies and special needs can occur, and we will do our very best to accommodate your specific needs. We request that should you need to cancel an appointment that you provide as much notice as possible in order for us to enable another patient to see the doctor. You may cancel your appointment by calling our office at (231) 924-1305, or CHCWM in Grand Rapids at (616) 954-9800. We are always happy to work with you to reschedule.